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Tag: unc6783

2 articles

Shadowy figure looms over crumpled paper with ransom note and helpdesk phone number in dimly lit scene.

Google Exposes New Extortion Group Targeting BPOs and Helpdesks

A new extortion group, uncovered by Google's threat intelligence team, is setting its sights on Business Process Outsourcing (BPO) companies and helpdesks, posing a significant threat to the service layers that many businesses rely on. This emerging threat, possibly linked to the notorious "Raccoon" persona, has the potential to create widespread pressure points across multiple organizations.

Analyst 207
Dimly lit call center with scattered desks and eerie glowing screens, a single broken ticket in the center.

UNC6783 Hackers Infiltrate BPOs to Steal Corporate Support Tickets

Hackers known as UNC6783 are exploiting business process outsourcing providers to gain access to sensitive corporate support tickets on platforms like Zendesk, putting high-value companies across multiple sectors at risk. This sneaky tactic opens the door for cybercriminals to infiltrate and wreak havoc on unsuspecting organizations.

Analyst 207