Tag: hts
2 articles
Meta AI Flaw Compromises 20,000 Instagram Accounts
A bug in Meta's AI-powered support feature, High Touch Support, allowed outsiders to access nearly 20,000 Instagram accounts by exploiting a flaw that failed to verify email addresses for password reset requests. This oversight enabled hackers to bypass security checks and gain unauthorized account access.
Meta Exposes Flaw in AI Support System Used to Hijack 20,000 Instagram Accounts
Meta revealed that over 20,000 Instagram accounts were hijacked after attackers exploited a vulnerability in its AI-powered support system, allowing them to reset passwords and gain unauthorized access. The flaw was found in a system called High Touch Support, an AI-assisted account recovery tool designed to help users regain control of their accounts.