Tag: help desk scam

FBI Traces Scattered Spider Hacker via Persistent Windows Device ID

In a brazen ransom email, the attackers boldly declared, "IMPORTANT: WE STOLE THE DATA, CONTACT UMMEDIATELY," leaving no doubt about their malicious intentions. The hackers infiltrated the retailer's network through a clever help-desk ploy, tricking staff into resetting passwords and gaining control of critical accounts.