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Tag: client trust

1 article

Person reviewing a bill with a concerned expression at a desk.

MSPs' Ransomware Recovery Gaps Erode Client Trust

When ransomware strikes, clients expect swift action - but with only 16% of organizations recovering within a day, MSPs are leaving trust on the line. Slow recovery times and surprise costs can quickly erode client confidence, making them wonder if their MSP relationship is still worth it.

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