By: Tim Lyons
Editor @ OSINTsights | Builder of Infrastructure | Breaker of Silos | Tamer of AI Agent Armies
*Updated: March 29, 2025 — This is a revised version of an earlier post, rewritten with updated examples, improved flow, and a sharper focus on strategy over tooling.*
1. Introduction
Let’s be honest: security teams love their tools. EDR and XDR are at the top of that list—and with good reason. They detect threats fast, automate responses, and look impressive on dashboards. But here’s the problem: we’re leaning on them a little too hard.
This post digs into the real risks of EDR/XDR overreliance. We’ll walk through a couple of case studies, some stats, and a few inconvenient truths about how these tools can actually create blind spots if used carelessly. Spoiler: the SolarWinds attackers didn’t care how shiny your console was.
2. What EDR and XDR Actually Do (and Don’t)
2.1 EDR in Plain English
Endpoint Detection and Response (EDR) watches your endpoints—laptops, servers, anything users touch. It looks for weird behavior: a command prompt opening out of nowhere, a user trying to run PowerShell scripts at 2 a.m. That kind of thing.
It logs it, flags it, and if you’ve set it up right, maybe even stops it.
But if the threat never touches the endpoint? Or works in-memory and cleans up after itself? Good luck.
2.2 XDR: Broader, But Not Bulletproof
Extended Detection and Response (XDR) steps back and connects dots across endpoints, cloud, network, and more. Think of it like upgrading from a security camera on your front door to a system covering your whole neighborhood.
It’s great—until an attacker finds a blind spot, or your alert rules don’t fire. Or worse, someone disabled logging and no one noticed.
3. The Upside: Visibility, Speed, and Fewer Sleepless Nights
Let’s give credit where it’s due:
- Faster threat detection — you see things your legacy AV missed
- Cross-system correlation — one weird login + one odd network connection? XDR connects the dots
- Fewer false positives — maybe
- Automation — it frees up your team to focus on strategy, not chasing false alarms
Some studies even show a 13.9% ROI boost from XDR adoption. And 78% of IT leaders call it “essential.” (SC World, ExtraHop)
That said… what happens when attackers know your playbook better than you do?
4. The Downside: Blind Spots and Wishful Thinking
Here’s where things get uncomfortable:
- 51% of orgs using EDR/XDR still got breached (source)
- Tool sprawl is real — 25 to 49 tools on average. Integration is a nightmare
- EDR evasion is a growing industry — tools like Terminator and tactics from ransomware gangs are built to slip past defenses (source)
- CrowdStrike’s July 2024 update bricked endpoints — even good tools can fail you (source)
Bottom line: these platforms don’t make you bulletproof. They make you visible. There’s a difference.
5. Case Studies That Should Make You Uncomfortable
SolarWinds
Attackers rode in through a software update. The malware ran in memory. It didn’t leave breadcrumbs. Most EDRs and antivirus tools missed it entirely. (source)
Healthcare Startup + SentinelOne
Ransomware took down their systems—despite a solid EDR deployment. Why? An unpatched third-party dev tool. The behavior wasn’t suspicious enough. (source)
CrowdStrike Falcon Update Glitch
EDR gone rogue. The July 2024 update broke endpoints across industries. Safe mode fixes. Rolled back files. Long weekend for most of us. (source)
6. The Bigger Issue: Skills Are Slipping
We’re hiring “button pushers” instead of analysts and engineers—folks who can navigate dashboards but struggle to log into shells, dig into logs, packet flows, or code. The result? Faster reactions, maybe, but shallower understanding when it counts.
A 2024 ISC2 study found more orgs prioritizing soft skills—communication, teamwork—over technical chops. That’s fine… until your SOC—or your IR team, for that matter—can’t explain why something happened, or how the tools they depend on actually work under the hood when they inevitably don’t. (source)
The old guard traced packets and built tools from scratch. The new crew? They rely on dashboards, preconfigured rules, and a lot of hope.
We’re not knocking automation—or AI, for that matter. It’s essential. But it should support decision-making, not replace it. We still need thinkers, troubleshooters, and engineers who ask, “What if this fails?” and “What’s actually happening under the surface?”
This isn’t nostalgia. It’s resilience.
7. What to Do Instead
Build Layers, Not Single Points of Failure
- Don’t stop at EDR/XDR. Combine them with network segmentation, strong identity controls, and hardened applications.
- Assume bypass. Assume failure. Assume they’re already in your environment. Then build from there.
Train Like It’s 2010 (In a Good Way)
We’ve leaned so far into automation that some teams forget what raw data even looks like.
- Bring back packet captures. Have junior analysts read logs without dashboards. Run tabletop exercises where the detection didn’t fire—and drill down to the true root-cause, thus answering the age-old question of “why?”.
- Have every analyst be able to explain why a rule triggered, what it’s looking for, and how to prove or disprove it in the data.
- Mix old-school muscle memory with modern tools. The goal isn’t to go backwards—it’s to train judgment, not just response.
Trim the Stack
Most orgs are drowning in security tools—25, 30, sometimes more. Half overlap. Few integrate. Alert fatigue becomes background noise.
- Start with a simple question: Are we really using this, or just paying for it?
- Conduct regular audits. Kill redundancy. Prioritize tools that actually get used and make sense together. Integrate them together wherever possible. If that seems daunting for your team, see #6 above.
- Fewer tools mean fewer seams. Fewer seams mean fewer blind spots. And fewer blind spots mean a faster, cleaner response when things go sideways.
- Security isn’t about collecting shiny tools. It’s about building an environment you actually understand—and can defend.
8. Final Word
EDR/XDR are fantastic—until they aren’t. Use them. But don’t build your entire security posture around them.
Technology is a tool. Security is a mindset.
Know the difference.
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